You can customize the Waiting Room title, logo, and description at an account, group, or user level.

1. Log in to your Zoom account from your preferred browser.
   
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under Security, click the Waiting Room toggle to enable or disable it.
5. After enabling Waiting Room, click Customize Waiting Room.
   This will open the Waiting Room customization window. A preview of what the Waiting Room will appear to participants as is shown to the right and updates as changes are made.  
6. The following customization options are available: 
   
   • Title: Click inside the text box to update the meeting title. 
     Note: Titles are limited to 64 characters.
   • Participants in the waiting room will see: 
     • The default screen: Just displays the title text above and the meeting topic. 
     • A logo and description: Display the title message, a logo you upload, and a message. 
       • Logo: Click Upload Logo to select a file for upload. Supported logo image files are GIF, JPG, and PNG formats, and cannot exceed 1 MB. Image resolution can range from 60x60 to 400x400. 
       • Description: Click inside the text box to update the description. You are limited to 400 characters. 
     • A video: Display the title message and a video you upload. 
       
       • Video: Click Upload Video to select a file for upload. The video must be in MP4, MOV, or M4V format, and cannot exceed 30 MB. Videos can include sound, but are muted by default.
     • An Image: Displays the image with the title overlaid along the top of the image. Supported image files are GIF, JPG, and PNG formats, and cannot exceed 1 MB. Image resolution can be a minimum of 400x200, and a 2:1 image ratio is recommended for any higher resolutions. 
7. (Optional) Click the device toggle  to switch between desktop and mobile previews.
8. Click Save when you are done.
   Participants will see your custom Waiting Room branding when they join the meeting.